Privacy Policy

YourServiceHub ("we," "us," or "our") operates the YourServiceHub mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

1. Information We Collect

Information You Provide

• Name, email address, and phone number when you create an account
• Business name, address, and description if you register as a business
• Payment information processed securely through Stripe (we do not store card numbers)
• Profile photos and business images you upload
• Appointment details, notes, and calendar information

Information Collected Automatically

• Device identifiers and operating system information
• Approximate location when you search for nearby businesses (with your permission)
• Usage data such as features accessed and actions taken within the app
• Push notification tokens to deliver appointment reminders

2. How We Use Your Information

• To create and manage your account
• To facilitate appointment bookings between customers and businesses
• To send appointment confirmations, reminders, and updates
• To process payments and manage transactions
• To display your public booking page to potential customers
• To improve the functionality and performance of the Service
• To respond to your support requests
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate the Service, including authentication (Clerk), payment processing (Stripe), cloud infrastructure (Railway), and address lookup (Google Maps).
• Other Users: When you book an appointment, your name and contact information are shared with the business you are booking with. Business profiles and booking pages are publicly visible.
• Legal Requirements: When required by law, court order, or governmental authority.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. Appointment records may be retained for a period required by applicable law.

5. Data Security

We use industry-standard security measures including encrypted connections (TLS), secure token-based authentication, and encrypted storage for sensitive data. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@yourservicehub.com.

7. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information, we will delete it promptly.

8. Third-Party Services

The Service integrates with third-party services that have their own privacy policies:

• Clerk (authentication) — clerk.com/privacy
• Stripe (payments) — stripe.com/privacy
• Google Maps Platform (address lookup) — policies.google.com/privacy

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: